While
most will agree policy making is the responsibility of those at the higher end
of the hierarchy and implementation of those policies is handled at the lower
levels, as usual the truth is actually found somewhere in between. Lipsky
(2010) brings to light the factors which can affect policies at the
implementation level. The primary influencing factors include discretion and
relative autonomy from the organizational authority. Lipsky (2010) gives the
examples of police officers and governmental workers as lower or street level
employees who have “considerable discretion in determining the nature, amount
and quality of benefits … provided by their agencies” (p. 13). Their positions
give them the discretion to determine how policies are implemented and, truthfully,
without this type of discretion, little would be accomplished daily. In
business and higher education, this type of discretion is also referred to as
“empowering your people.” Additionally, many of these same types of employees
have and need a certain degree of autonomy from the organization but will
generally “more or less conform to what is expected of them” (p. 16).
Lipsky (2010) also references the inherent conflict that exists between
street level employees and their managers. This conflict often results in
street level employees to become more focused on their own interests than that
of their managers and leads street level employees to use other (new or
existing) regulations to circumvent implementation of policies. However, concern
begins to rise when these same lower level employees become street level
bureaucrats making policy and, in some cases, clearly changing the intent of
the original policy. It is even more interesting when street level bureaucrats
go so far in their refusal to implement a policy that it becomes necessary to
amend or change the policy.
No
Child Left Behind (NCLB), was the reauthorization of the Federal Elementary and
Secondary Education Act (ESEA) passed in 2001. For schools and districts, it
represented an ocean of change for the federal government's role in K‐12
education (Ladd, 2017). Under the NCLB and federal law, every student was
required to be tested on an annual basis in grades three through eight and at
least once in high school math and reading (Ladd, 2017). NCLB also provided for
proficiency and adequate yearly progress (AYP) toward the proficiency goals.
Failure to do so subjected the school and district to increasing consequences.
Although most teachers support the principles of NCLB and research indicates
some positive outcomes in test scores in the years following NCLB
implementation, the incentives provided for in NCLB have created some untended
responses that have reduced the quality of education delivered to some children
(Murname & Papay, 2010). These unintended responses included high level
burnout among teachers with many opting out of the system. It also brought a
demand by teachers and principals as well as other school district
administrators as street level bureaucrats to create a change in the policies
guiding K-12 education. These demands finally created a change in NCLB, when it
was replaced in 2015 with then President Obama’s Every Students Succeeds Acts
(ESSA), which was the latest reauthoring of the 1965 Elementary and Secondary
Education Act (ESEA).
References:
Ladd,
H. (2017). No Child Left Behind: A Deeply Flawed Federal Policy. Journal of
Policy Analysis and Management, 36:461-469.
Lipsky,
M. (2010). Street-Level bureaucracy: Dilemmas of the individual in public services.
Russel Sage, New York.
Murname,
R., Papay, J. (2010). Teachers’ Views on No Child Left Behind: Support for the
Principles, Concerns about the Practices. Journal of Economic
Perspectives, 24:151-166.